As new Operations Director, Jon oversees it all. We take 5 minutes to talk to Jon about his first 50 days at PLM and what he likes to get up to outside these four walls.
Talking with Jon, it was clear to see his passion and drive for pushing the business forward. PLM is a family run business and who better to help run it than the spouse of Karen Davis, MD. Tired of talking about work over the dinner table, he decided to offer his services and join the Team. It is clear from talking with Jon that efficiency is key, as he explains an “efficient workforce drives the business forward”.
Jon’s extensive project management experience is one of the reasons PLM welcomed him with open arms. He has also consulted for London Underground, Crossrail and Westfield. Jon is not short of a commendable reference. As Jon talks about his experience, his new focus as he put it is “managing client expectations and their SLA’s, by meeting up with them and building trusting relationships”.
A hot topic we discussed is work-life balance, to which Jon replied, “I never switch off from work, but I’m capable of putting things in boxes”. Demonstrating that he can have difficult conversations with people but not allow it to affect his working day. Jon explained that being mindful can help him stay focused and not let an awkward situation derail him. If anyone has seen Frozen, Jon seriously can ‘let it go’.
Outside of work, Jon’s hobbies include golf, walking the dogs, gardening, DIY and gaming on the PS4. “Strategic thinking is critical for winning a golf tournament,” which he has won plenty of, “working out the wind direction, swing speed and positioning of my body means I can focus all my attention on getting the ball in the hole… English weather permitting”.
We asked what objectives Jon plans to tackle in his first 100 days. Inspiring, to say the least, he has already achieved 40%. Firstly, Jon wants to relieve the pressure on the Operations Team. Before Jon, this full-time role was mixed in with another. Now a full-time member, dedicated to easing that pressure means they can work through problems as they arise and target the underlying issue to stop it reoccurring. “Being proactive, not reactive” Jon explains, “working proactively adds value to the company, which is another goal of mine”. Jon plans to add value across the board by enhancing skill sets, competencies and qualifications. Including simplifying processes that make little or zero money in the time taken to action them. As Jon put it, “drawing everyone’s attention to the tasks that generate revenue and enhance customer satisfaction”.
Tackling PLM’s list of accreditations is another job in his line of site. Concentrating on Constructionline, ECA, and CHAS which he labelled “tough and a big push for PLM, but the rewards will be worth it in the end”.
Our final question to Jon was, “Do you feel part of the PLM family?”, His response “yes, absolutely, I was welcomed warm-heartedly by the Teams. I felt really appreciated”. Jon’s highest praise was of his direct team, listing their qualities as open, honest and very knowledgeable.
Final word from Jon “I look forward to meeting everyone including our diverse range of Clients and using my skills to drive PLM forward. I would also like to say thanks to PLM Teams for their continued support. We must all remember that we are a Whole Team, everyone is a member and together we will achieve greatness”.